How We Work

SCREENING AND SCHEDULING

Learn About Our Screening System

Home Health Smiles Nurse Registry assures your family members' safety, and comfort is our highest priority. We've implemented a comprehensive screening process that enables us to hire only the best, most reliable nursing professionals and home health aides. We also use one of the best scheduling software that allows us to avoid any interruptions in care by being alerted if a caregiver is not at the assignment at the set time.

Screening Process

We go above and beyond the Florida state requirements to ensure our in-home caregivers are ready to deliver the best care possible.

Every one of our caregivers must:

  • Pass a Level 2 (FBI) Background Test
  • Possess a Home Health & CNA (Certificate) or RN/LPN (License)
  • Have Documentation for Self-Administration of Medication (CNAs & HHAs Only)
  • Have Previous Caregiving Experience
  • Prove Valid Work Authorization
  • Possess a Current CPR Card (Renewed Every 2 Years)
  • Provide Statement Saying They Are Free of Communicable Illness
  • Undergo an In-Depth Interview Process with Several Members of Our Team
  • Certificate of training in OSHA, Domestic Violence, Alzheimer's, and HIPPA.

SCHEDULING

Home health Smiles Nurse Registry uses the newest technology that alerts the scheduling staff if our caregivers do not clock in at the appointed time for any unforeseen reason. A supervisor can immediately care for a client until the caregiver arrives, or we arrange a replacement. Using this software also ensures the patient is only paying for the service they receive.

Matching Caregivers & Clients

Here at Home Health Smile Nurse Registry, it isn't just about which caregiver has an open schedule for a particular client's needs. We thoroughly analyze the needs of both the client and the caregiver and find the optimal combination. We take the time to research your needs, and with a little intuition and a lot of experience, we match clients with the bestqualified caregiver for their needs and a caregiver with whom our client would enjoy working. If you feel that the caregiver paired with your loved one is not a good fit, we are happy to replace them with someone more suitable to your needs promptly.

For Clients

For Home Health Aides